Written by Tom Venning tomvenning@outlookcom These notes were adapted from the book “Market-Led Strategic Change”by Nigel F Piercy, 2002, Butterworth-Heinemann (First published 1991 HarperCollins Publisher) The difference between client satisfaction and loyalty is the...
The ROI of Building Resilience in Your Organisation A review of current literature reinforces the link between emotional capability, resilience, well-being and the bottom-line impacts of employee absenteeism, stress-related illness and low levels of engagement (ie lack of...
A project manager can invest in the most expensive, efficient project management toolset ever created to make a process run smoother However, without leadership skills, meeting project initiatives and objectives can often prove to be a futile effort The current...
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